1 reviews | Active since Feb 2019
More like 24 million reasons not to pay out #24hourspayoutsegat
What a pathetic place this is, My husband had a malignant mole that extended past the epidermis and we sent in report after report of the doctors saying that it is so. And still Clientele refused to see the malignant mole that was removed as life threatening so the refused to pay out the dread disease amount. He has been paying his policy every month and never missed a payment but when it was time for them to give back just a lot of excuses . We sent the reports almost 4 times we had doctors write letters to state the urgency of the matter but to the it wasn't serous enough and they did not see it as malignant, even though many of the results states that is is . So when they say they pay out in 24 hours its more like they will find 24 billion reasons not to pay you out.
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Our records indicate that you also escalated this matter to the Independent Arbitrator for review. We are therefore not in a position to respond to the concerns raised.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Our records indicate that you also escalated this matter to the Independent Arbitrator for review. We are therefore not in a position to respond to the concerns raised.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
