Money grabbers Clientele

I have an investment plan with Clientele through IFA after investing R250 each month for a period of 4 months i could not make payments anymore. 1 month later an agent calls me y i am not paying i told him that i can't. . He said to me that i will loose all the money i already paid in and i should reistate inorder to claim the money. I than asked him how much I have he said a R1000. I said okay he should reinstate me. Fine the first month went by i piad a investment premium again. So i tried closing in order for me to get my money back. The lady at treated as if i am a ********* and saying i only have a R190 in the account cause i change my bank account. I could not cacel my policy. She said i must go and make avidavids and certified my ID and a hole lot of other things i have to do latter's from the bank and all the things i don't have time for. I never went i told her just cancel it. Now Today i received and sms stating that due to outstanding documents they can not meet my requests. Meening they can not pay me out or cancel my policy. Eish these people can make life so complicated for ones well being they want thake every piece of bread out your mouth.