TM
TEBOGO M
1 reviews | Active since Feb 2024
28 Feb 2024, 12:40
Money deducted without me knowing nothing.
<div>My money was deducted without my permission & I know nothing nothing about clientele debit order. Never had an agreement or signed anything With clientele so please I need my money bag I Need it I'm begging I'm suffering without it.</div>
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
29 Feb 2024, 11:19Dear Tebogo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply29 Feb 2024, 11:19
Official
Dear Tebogo M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
TM
TEBOGO M's updateReviewer Update
29 Feb 2024, 14:21I Received a call from clientele & I got great news! They promised to cancel the debit order & refund my money. I'm so happy. Thank you clientele. Thank you Hellopeter. Thank yu all I'm so happy
TM
TEBOGO M's update29 Feb 2024, 14:21
Reviewer Update
I Received a call from clientele & I got great news! They promised to cancel the debit order & refund my money. I'm so happy. Thank you clientele. Thank you Hellopeter. Thank yu all I'm so happy
Clientele Life's replyOfficial
01 Mar 2024, 09:15Dear Tebogo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's reply01 Mar 2024, 09:15
Official
Dear Tebogo M,
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephonic discussion, we confirmed that you are satisfied with the feedback provided and that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by Nobuhle Jantjie. We trust you find this in order, however should you wish to contact us again please do not hesitate to do so. Regards, Market Conduct
Clientele Life's replyOfficial
01 Mar 2024, 09:26Dear Tebogo M,
Thank you for taking the time to share your experience regarding the quality of our service.
As a company, we take great pride in providing superior service to our clients. We will forward your compliments to the relevant management team whom we are sure will be grateful for this positive comment.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for taking the time to share your experience regarding the quality of our service.
As a company, we take great pride in providing superior service to our clients. We will forward your compliments to the relevant management team whom we are sure will be grateful for this positive comment.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply01 Mar 2024, 09:26
Official
Dear Tebogo M,
Thank you for taking the time to share your experience regarding the quality of our service.
As a company, we take great pride in providing superior service to our clients. We will forward your compliments to the relevant management team whom we are sure will be grateful for this positive comment.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for taking the time to share your experience regarding the quality of our service.
As a company, we take great pride in providing superior service to our clients. We will forward your compliments to the relevant management team whom we are sure will be grateful for this positive comment.
Please do not hesitate to contact us should you have any further queries.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life