AM
Adam M

1 reviews | Active since Dec 2019

02 Mar 2026, 14:17

Money back

Good day clientele my name is Adam Maduvha Mutavhatsindi and I am sending this message for the second time now . I was ****med by one of your agents Andi would like clientele to cancel and dispute the mandate that they have set into my account and would like to get my money back into my account as soon as possible.

0
Replies (4)
Clientele Life
Clientele Life's reply02 Mar 2026, 14:30
Official
Dear Adam M, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
AM
Adam M's update02 Mar 2026, 14:54
Reviewer Update
Thank you I will be waiting my number is ***
Clientele Life
Clientele Life's reply02 Mar 2026, 16:44
Official
 Dear Adam M, 

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply05 Mar 2026, 07:00
Official
Dear Adam M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Rhandzu Manganyi has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards, 

Market Conduct