KT
Kabelo T
1 reviews | Active since Sept 2022
30 Sept 2022, 10:25
Money back
My name is Kabelo Thabakgolo Makuwa , I have problem with Clientele , They deducted my money the amount of R315 without my permission on the 29 September 2022 ,I tried all my best to talk with them but they don't respond my chats on WhatsApp.Im currently unemployed and I need that money ASAP.
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Replies (2)
Clientele Life's replyOfficial
30 Sept 2022, 16:48Dear Kabelo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply30 Sept 2022, 16:48
Official
Dear Kabelo T
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
12 Oct 2022, 15:22Dear Kabelo T
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct
Clientele Life's reply12 Oct 2022, 15:22
Official
Dear Kabelo T
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
You request to cancel the policy and the cancellation of the debit order process was confirmed.
We trust you find this in order and that this matter has been resolved to your satisfaction.
Should you require further assistance please feel free to contact us.
Should you require further assistance please feel free to contact us.
Regards,
Market Conduct