BJ
Brian J
1 reviews | Active since Oct 2016
01 Oct 2020, 11:20
Misled by clientle funeral policy consultant
I have because i was misled by consultant to say all are covered for r30 000. When i see policy i see only one was covered for r30 000. And other to for r5000. People of south africa be careful of clientele funeral policy consultant. Clientle has ***** from me and the didnt cancel my debicheck. Please pau my money you have debited as in immediately
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Replies (2)
Clientele Life's replyOfficial
01 Oct 2020, 12:36Dear Brian J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Service Support Supervisor
Clientele Life
Clientele Life's reply01 Oct 2020, 12:36
Official
Dear Brian J,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation.
Yours sincerely,
Judith Mboweni
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
16 Nov 2020, 11:20Dear Brian J,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Clientele Life's reply16 Nov 2020, 11:20
Official
Dear Brian J,
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct
Thank you for raising your concerns and bringing this matter to our attention. We confirm that our Market Conduct has investigated the contents of your complaint and Benita Steyn has been in contact with you to provide the necessary feedback. We assure you this is not the level of service we aim to provide our clients and corrective measures will be taken. Should you require further assistance please feel free to contact us. Kind Regards,Market Conduct