MISLEADING PEOPLE

yesterday 29/07/2015 i took out a clientele life policy and a funeral policy.because i want to add my family and cant afford othe funeral plans i took clientele to add 8 more family members.the consultant phoned me and after the call i took the life and funeral policy.he informed me that after the call i need to phone back with details of family members, so the can be added to the funeral policy.i did so after 10 minuts.another lady answered the call and informed me to write a letter with my familys details so they can add them.i did not understand why because i have all the details,why write a letter.the lady then informed me that the amount im going to pay for my funeral cover, cover only me.each and every person in the family i want to add will have their own amounts so at the end of the day im paying an amount for each and everyone and not 13 people cover under one plan which starts from R110 pm.i am very unhappy for the misleading of their advert on tv and the person who sold me the policy.