SK
Sipho K

1 reviews | Active since Sept 2024

29 Dec 2025, 12:48

Misleading old people and taking their grant money

The told my granny she will receive grocery and presents but they are deducting from her sassa account and we want the cash back as she is dependent on that money

1952-06-12

Botsana Elizabeth Marokana

Clientele (ABC company)

Deducted R180

2025-12-01 and will be deducting again next year 202601

She was mislead and they misrepresented their product we will open a case against the agent

*** is my contact detail and the current number

0
Replies (2)
Clientele Life
Clientele Life's reply29 Dec 2025, 15:21
Official
Dear Sipho K,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 
Market Conduct 
Clientele Life
Clientele Life's reply06 Jan 2026, 07:59
Official
Dear Sipho K, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct has investigated the contents of your complaint and Beauty Phillips has been in contact with you to provide the necessary feedback. 

You requested to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, 
Market Conduct