lP
lauren P
1 reviews | Active since Sept 2012
21 Jan 2020, 12:13
Mislead by Clientele
I have invested with Clientele life savings policy for 15 years. it started at R100.00 per month with an increase of 10% yearly. I was promised bonuses and full payout if I reached my 15 years. I struggled to pay as I only had this investment to live on when I retire. In April 2019 I cashed in my policy after 15 years and paying over R390.00 per month. My payout was Approx. 45000.00 which I was very disappointed in. if I ADD ALL MY PAYMENTS FOR THE 15 YEARS IT WORKS OUT TO VERY LITTLE INTEREST.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
21 Jan 2020, 14:24Dear lauren M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply21 Jan 2020, 14:24
Official
Dear lauren M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
03 Feb 2020, 08:17Dear lauren M, Thank you for raising your concerns with us.
As per our telephonic conversation, we have explained the terms and conditions of the Clientele investment policy. We have also explained that the policy is designed for a long term. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe MabizelaService Recovery Specialist
As per our telephonic conversation, we have explained the terms and conditions of the Clientele investment policy. We have also explained that the policy is designed for a long term. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe MabizelaService Recovery Specialist
Clientele Life's reply03 Feb 2020, 08:17
Official
Dear lauren M, Thank you for raising your concerns with us.
As per our telephonic conversation, we have explained the terms and conditions of the Clientele investment policy. We have also explained that the policy is designed for a long term. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe MabizelaService Recovery Specialist
As per our telephonic conversation, we have explained the terms and conditions of the Clientele investment policy. We have also explained that the policy is designed for a long term. We trust you find this in order, however should you require any further assistance please feel free to contact us again.
Yours sincerely,
Lindiwe MabizelaService Recovery Specialist