1 reviews | Active since Dec 2020
****ming the less fortunate
I'm debited by clientele for a policy i never approved or saw for a policy of R409 An agent signed me on without my knowledge.He promiseb me that 'THIS IS NOT A POLICY' Clientel is giving the elderly R500 for three months .I asked why this cant be transferred by a cell number?he said this must be deposited in your account. And with this monies, one must buy groceries. I ask him 3 times if he's not selling me a policy, HE SAID 'NOO , This is not for a policy"
I never saw any policy brochure to choose from,no beneficiaries, but am billed for R409, for a policy i dont need or have any interest in. I am pensioner, receiving sassa.
Going to the bank to reverse it, was told clientele made it not reversibe.This are underhand and dubious tactics we are subjected to.
I would appreciate it when you protect me and for clientele to pay back my monies, From a distressed citizen
Thank you for raising your concerns with us.
According to our records, your query was escalated to the office of the Independent Arbitrator for review.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Thank you for raising your concerns with us.
According to our records, your query was escalated to the office of the Independent Arbitrator for review.
The office of the Independent Arbitrator was created by Clientèle to address any complaint that a client feels has not been adequately dealt with by the relevant department or an employee of Clientèle. The office of the Independent Arbitrator can review any decision previously made and has the ability to amend these, should the need arise. Any determination made by the office of the Independent Arbitrator is final and binding on the Company.
Your query would have already been acknowledged and a date would have been provided by when a response would be sent. Accordingly, a response would either have been provided or can be expected shortly. Should you have any queries, these can be raised directly with the office of the Independent Arbitrator.
We trust this is all you require in this regard, however, should you require further assistance please do not hesitate to contact us again.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life