NB
Nosiphiwo B

1 reviews | Active since Oct 2023

17 Nov 2025, 10:35

****mers

Can you please cancel my mother's Policy please the money you are deducting is too much. Your agents are lying to them saying they'll get free money

0
Replies (3)
Clientele Life
Clientele Life's reply17 Nov 2025, 11:09
Official
Dear Nosiphiwo B,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
 
NB
Nosiphiwo B's update17 Nov 2025, 11:19
Reviewer Update
I'd be glad if you can cancel the policy please 🙏
Clientele Life
Clientele Life's reply19 Nov 2025, 07:51
Official
Dear Nosiphiwo B, 

Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have investigated your complaint; however we attempted to contact your mother to obtain more details to investigate your matter further.  Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards,  Market Conduct