SS
Salome S
1 reviews | Active since Nov 2022
31 Aug 2023, 13:36
****mers
I send my son some money this money. Clientele debited all of it, mind you my son is still under my care and still a student. How did this happen, we don't know. He is unable to reverse the money.
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Replies (2)
Clientele Life's replyOfficial
31 Aug 2023, 17:40Dear Salome S
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply31 Aug 2023, 17:40
Official
Dear Salome S
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
SS
Salome S's updateReviewer Update
31 Aug 2023, 18:47I'll be happy if my son can be refunded and that debit order be canceled with immediate effect, please.
SS
Salome S's update31 Aug 2023, 18:47
Reviewer Update
I'll be happy if my son can be refunded and that debit order be canceled with immediate effect, please.