LS
Luke S
1 reviews | Active since Apr 2023
26 Apr 2023, 15:33
****mers
i am so upset n disgusted with this **** company they double debited twice today for exact amount R580 I DID CONSIDER joining them in feb so i did a a payment at the atm because i did not want a debit order and i did not accept the debicheck because i did not need the policy called in today n spoke to nicole as well as michael and explained to them both that i want my money back i dont want to hear any stories just give me my money back that is all
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Replies (2)
Clientele Life's replyOfficial
26 Apr 2023, 16:08Dear Luke S
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply26 Apr 2023, 16:08
Official
Dear Luke S
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
03 May 2023, 13:26Dear Luke S
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 28th of April, the necessary feedback was provided and I also confirmed that your payment method will be changed as per your request. Furthermore, i have given an explanation regarding a double debit that went off this month of April. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 28th of April, the necessary feedback was provided and I also confirmed that your payment method will be changed as per your request. Furthermore, i have given an explanation regarding a double debit that went off this month of April. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply03 May 2023, 13:26
Official
Dear Luke S
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 28th of April, the necessary feedback was provided and I also confirmed that your payment method will be changed as per your request. Furthermore, i have given an explanation regarding a double debit that went off this month of April. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
At the outset, I would like to apologize for the inconvenience caused regarding the concerns raised. As per our discussion on the 28th of April, the necessary feedback was provided and I also confirmed that your payment method will be changed as per your request. Furthermore, i have given an explanation regarding a double debit that went off this month of April. I trust you find this in order and that your query has been resolved. However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life