****MERS

I am a medically boarded patient on the 23rd I got a call from Clientele. I Have had a policy since 1999 and my premium has never been more than R60 so an agent called me and spoke about my premium going up she didn't confirm the amount and she didn't explain anything about a debicheck works to me, I am sickly and I had not been informed of any new amounts of R549 as I would never have agreed to this amount, now I have a de*****eck that I really have not agreed to as why would I change from paying less than R60 to R549 I have been trying to get a hold of clientele, I spoke to Anele Kungula who asked if I wanted to cancel my policy I said no I have had the policy for many years what I want to cancel is this new debicheck that was incorrectly accepted , now to date no one has gotten back to me , I have called again today and spoken to Busiiswe Tshongwe and now she has to apparently wait for my file. I DONT WANT TO CANCEL MY POLICY WHICH I HAVE HAD FOR OVER 25 YEARS I WANT TO CANCEL THE DEBICHECK ORDER FOR THE AMOUNT OF R549 THIS SEEMS LIKE A **** TO GET ME TO CANCEL WHEN I HAVE NEVER MISSED A PREMIUM