LK
Lindiwe K

1 reviews | Active since Mar 2020

13 May 2023, 14:13

****mers

****mers, I'm stuck with a debit order that I didn't even agree on, you ****mers just cancel the damn policy I didn't sign for ***

0
Replies (2)
Clientele Life
Clientele Life's reply15 May 2023, 11:10
Official
Dear   Lindiwe K 
We confirm receipt of the concerns raised and we apologize for any inconvenience caused.
          Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
         
Yours sincerely,  
Lindiwe Mabizela 
Service Support Specialist 
Clientele Life  
Clientele Life
Clientele Life's reply15 May 2023, 15:38
Official
Dear   Lindiwe K
  Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has contacted you to provide the necessary feedback. 

You request to cancel the policy and the cancellation of the debit order process was confirmed. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 
Regard,
 Market Conduct