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Phetogo M

1 reviews | Active since Sept 2022

27 Feb 2026, 08:17

****mers

On the 13 Feb I was I was approached by gentleman at Builders malls offering a free 1 month trial for Clientele perks and told me on the 15 March I will need to confirm if I'm joining so that my first debit debit order will be on the 25 March, today I was debited and I need my money back , I called in 24 Feb to cancel as the free trial story was a lie and was promised a e-mail confirmation *** REF and till today his not received it , please send back my money and cancel this nonsense as these people are a ****, im also going to report Builders malls for allowing ****mers to operate in they properties

0
Replies (3)
Clientele Life
Clientele Life's reply27 Feb 2026, 09:33
Official
Dear Phetogo M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct
 
PM
Phetogo M's update27 Feb 2026, 22:55
Reviewer Update
Monica called me and all that she promised didnt happen, you taking me for a fool I see, she promised to send me and e-mail confirmation of my cancellation and Ididnt receive it and that she said she will send am sms to to enqire if I willget my refund still now im waiting ,so she was no help
Clientele Life
Clientele Life's reply02 Mar 2026, 07:33
Official
Dear Phetogo M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused. 

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct