PT
Phologo T

1 reviews | Active since Feb 2024

07 Feb 2024, 09:17

****mers

Hi I'm really disappointed with clientele they asked to do a quotation next thing they are debiting my account I didn't even accept the mandate and didn't accept the product this is a ****

0
Replies (2)
Clientele Life
Clientele Life's reply07 Feb 2024, 11:09
Official
Dear Phologo T ,  
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
    
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
             
Yours sincerely,
    Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply08 Feb 2024, 11:27
Official
Dear Phologo T, 

Thank you for raising your concerns and bringing this matter to our attention.  We confirm that we have investigated your complaint; however we attempted to contact you to obtain more details to investigate your matter further.  Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.  We trust you find this in order.  Regards,  Market Conduct