****med into paying for a policy after clearly stating I do not want it.

My name is Mmathabo Mahlangu. I have had a bad experience with clientele as i feel I was ****med into having a policy with them. It was an incident where their agents are at the mall and they asked for my details and had said I would recieve a call from the clientele call center for them to confirm if I am happy to take the policy or not. I only received a call a month later in November 2023, after they had already deducted an amount of 294 from my account. I could not dispute the transection or stop the debit order, so when they gave me a call I made it clear to them that I am not employed at the moment and for them to please cancel the policy because I was also under the impression that nothing was finalized. That of course didn't happen as an amount of 294 is still being deducted from my account and it has been hard to get through to their complaints department. I would like to be refunded as I clearly stated I do not want the policy.