DM
Delisile M

1 reviews | Active since Feb 2025

06 Feb 2025, 03:45

****med by clientele

Clientele ****med me just now...I got a notification of my child's grant then booom clientele debit order 430 gone when I check on my banking app they took that money ... I've never joined clientele but this happened😭😭😭 no I need my son's money I have to buy food for him to eat

0
Replies (2)
Clientele Life
Clientele Life's reply06 Feb 2025, 07:38
Official
Dear Delisile M, 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life 
Clientele Life
Clientele Life's reply12 Feb 2025, 13:18
Official
Dear Delisile M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  

Should you require further assistance please feel free to contact us. 

Regards, Market Conduct,