****med by Clientele

I was recently approached by a clientele agent under false pretense that she wanted me to rate her. She then took my details, including my id number, which she claimed was required.

She then told me to look out for a pop up message, and after not getting the message, she requested me to give her my phone so she could assist (I trusted them because they were representatives of clientele with uniform and branding).

Then later I started receiving messages congratulating me on my new legal cover which was neither discuss with me nor did I agree to. I went back the following day, because it was already late, I did not find the lady who opened the cover, and was referred to her "manager'. She requested my id number so that she could check, then said that she had canceled the cover.

As soon as there was some money in my account, an amount of R340 was debited without me authorizing the debit order nor giving them my banking details.

They don't even care to check your financial situation or whether you'll be able to afford the service. They seem to be targeting uninformed, vulnerable people which is very cruel because they even debit people's grant money which they depend on to survive for the entire month.

I'm very saddened by this and very disappointed in clientele and shocked as well as this is a brand that we've known and trusted for years. Are they really that desperate for clients that they would risk the reputation of their company like this?

I'm currently unemployed and struggling to finance my current debts and I'm under debt review as a result, but they didn't even care about all that crucial information.

And it seems the entire company is in on it, because they won't even allow you to reverse or cancel the debit order and when you go to the bank you're told that many other people have reported the same thing.

CLIENTELE, I DESPERATELY NEED MY MONEY BACK. I NEVER AGREED TO ANY PART OF THE TRANSACTION. I WAS DECEIVED BY YOUR AGENT.