MASSIVE ***** EXPERIENCED FROM CLIENTELE

My mom 81 years old was ambushed into a policy. No debi check was approved by her. A sales lady stopped her in the street, took her phone had it for few minutes whilst doing something on moms phone although my mom kept asking her phone back. End of month and now for three months she had deductions of R170 per month debited from her bank account. We called, sent emails to various departments as per their website, but can not get it cancelled.