TM
Themba M

1 reviews | Active since Mar 2025

16 Mar 2025, 12:55

********* marketing strategies and violation of the Consumer Protection Act

I was misled into signing up for a subscription with clientele perks which I didn’t need, and now they’re refusing to cancel it despite my repeated requests. My account is set to be billed monthly for something I was ******* into, which feels like a blatant disregard for my rights as a consumer. I’ve warned them about legal action due to their deceptive practices and violation of fair treatment, but they’ve ignored me. This experience has been frustrating and *********—stay away from this company unless you want to be locked into unwanted charges! Should they bill my account I will take legal action and I advise you to do the same!

0
Replies (1)
Clientele Life
Clientele Life's reply17 Mar 2025, 11:34
Official
Dear Raymond M,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.
          
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
                   
Yours sincerely,  

Lindiwe Mabizela
Service Support Team Leader
Clientele Life