ZM
Zimkhitha M
1 reviews | Active since Nov 2023
31 Dec 2024, 16:28
****m cover
Clientel ****med me R1050 by doing unauthorised debit on my card, I requested for a quote and agent said it would be R250 and when the debit check went on my app it was R349 and stopped it never took the cover nothing was signed whatsoever where do they get the right to deduct for a cover I don’t even know who it covers but the deducted on my card 3 times I requested for refund nothing and even today the deducted the money that came on my account that money was for my toddler I want all my money back
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Replies (2)ZM
Zimkhitha M's updateReviewer Update
31 Dec 2024, 16:45As off now I have no idea what my baby will eat because of this **** I have all the references for all the money they deducted on my account what kind of business takes money when you’re not even covered nothing signed no contract about the insurance like how the hell do you take peoples money like that I’ll make sure this goes viral on tick-tock how the company takes poor peoples money and I’m 100% sure a lot of victims will speak up this company needs to be closed they’re running a **** I’m sick and tired on Christmas time you’re busy taking our last money
ZM
Zimkhitha M's update31 Dec 2024, 16:45
Reviewer Update
As off now I have no idea what my baby will eat because of this **** I have all the references for all the money they deducted on my account what kind of business takes money when you’re not even covered nothing signed no contract about the insurance like how the hell do you take peoples money like that I’ll make sure this goes viral on tick-tock how the company takes poor peoples money and I’m 100% sure a lot of victims will speak up this company needs to be closed they’re running a **** I’m sick and tired on Christmas time you’re busy taking our last money
Clientele Life's replyOfficial
02 Jan 2025, 10:12Dear Zimkhitha M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,
Clientele Life's reply02 Jan 2025, 10:12
Official
Dear Zimkhitha M,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Best regards,