KW
Kurt W

1 reviews | Active since Sept 2025

30 Sept 2025, 21:24

LYING **** COMPANY

The worst **** company, I signed up to some movie thing and didn't know what this actually was, signed up in end of February, beginning March, within the grace period I found out what this was, cancelled everything and the app and deleted it, yet I was still getting debited, I emailed numerous times cancelling and requesting for them to shut it all down, yet the last money in my account kept getting debited, an email legal black and white document that holds up in court because I am clearly saying cancel everything is not good enough for these ****s, why must I spend more money on this company by calling to cancel? I made the sane right decision and emailed to cancel u don't need to hear me say it and even when I went to the bank to stop the debit order, I got told the will change the reference number and carry on debiting, which they have and this is after I deny the approval message I got for the debit, yet after denying they still took money out, they either refund everything they took from me or I take them to court, I have everything I done documented , so I will seek more then what they took, I will ask for compensation for pain and suffering as I am finding it hard as they taking money I don't have to give.

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Replies (4)
Clientele Life
Clientele Life's reply01 Oct 2025, 07:17
Official
Dear Kurt W,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
KW
Kurt W's update01 Oct 2025, 09:55
Reviewer Update
I am taking you to court, worst customer service call, no they don't want to refund my money they have been *****ing from me, when I cancelled everything since March when I found out it was a **** I signed up to, I will take this all the way to court and get back more than what they took, you messing with the wrong person
KW
Kurt W's update01 Oct 2025, 10:31
Reviewer Update
I will be filing the biggest lawsuit your company has ever seen, leaving you with no company, you will not be the 1st 2nd or 3rd company to seize trading when I am done, I might be South African but I was raised in Europe, your ******* operating doesn't work with me, u have 15days to refund me money or I come for you


Anyone else want to join my lawsuit, let me know the more peopl on the lawsuit, then we not only get our money back and more, but this company goes out of business, not even their insurance will be able to handle the fallout of the lawsuit I got planned
Clientele Life
Clientele Life's reply01 Oct 2025, 10:39
Official
Dear Kurt W,  At the outset I would like to apologize for the inconvenience caused regarding  the concerns raised. As per our  discussion on even day, I provided you with necessary feedback and also assisted with the cancellation of the Clientele Perks. Furthermore , I confirmed that on our records we do not have any cancellation request received in the month of March 2025, however the only email we have on record was received on the 17th of September 2025 and an auto response was sent requesting you to contact our Client Services Department for assistance. I have sent you details of our Internal Arbitrator so that you can forward an email and have your matter re-evaluated. I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life Insurance