Lost my money to IFA network

The service at Clientel call centre is shocking! I was so disappointed to find that most of the staff are ***********, every time I call to enquirer about the foundation plan I took with IFA they always give me an odd amount claiming it’s retrieved from the system. When I ask how they calculate the amount they hang up when they don’t know how to answer any of i miss you questions.

I regret to have joined this network as it cost me a lot of time, money, energy and lost trust amongst the people I have introduced to this chain of false hope. I am still busy trying to un-do the damage that has been done Because Clientel won’t cancel the policy and they don’t even respond to email or give any feedback whatsoever. When wr call they promise that the query will be processed but it never happens.