1 reviews | Active since Nov 2011
LIFE POLICY BENIFICIARIES
I have a life policy with Clientele since February 2008.<br> I gave them my beneficiaries details and the first time they send the policy to me I ask them to fix the beneficiaries details cause the spelling of the names and birth dates was wrong.<br> I ask them again and after a week or so they send me a respond and ask me to send my beneficiaries details to them. So I email the correct details on the 19th of January 2015 and wait.<br> Dear Mrs Holtzhausen<br> Please note that i have corrected the details of your beneficiaries on your Clientele Lasting Dignity Plan:***2 as requested.<br> I have requested for policy documents to be emailed to PDF format for your Clientele Lasting Dignity Plan: ***. Policy documents will reach you in 24 hours. was their response to me.<br> So nothing happen and I e mail again. They send me eventually the policy and I my fixed beneficiaries. And once again it is not correct, so I phoned them and asked what is going on they promise to fix it and send me the policy in 30 minutes. That was 5 hours ago and I received nothing.<br> Under covered dependents Christopher Holtzhausen 04-02-1994. Under beneficiaries Christopher Holtzhausen 04-04-1994. It is even on the
Thank you for raising your concerns with us.
We are investigating your query and we will be in contact shortly to assist further.
Yours sincerely,
Elsa Fourie
Clientele Life
Thank you for raising your concerns with us.
We are investigating your query and we will be in contact shortly to assist further.
Yours sincerely,
Elsa Fourie
Clientele Life
