PT
Philisiwe T
1 reviews | Active since Dec 2019
23 Dec 2019, 17:23
Life insurance
I'm not happy with the service I got from them I made a claim last week and they said my claim was invalid because I owed them two months.
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
24 Dec 2019, 08:24Dear Philisiwe T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply24 Dec 2019, 08:24
Official
Dear Philisiwe T,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
02 Jan 2020, 12:44Dear Philisiwe T,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Experience Administrator tried to contact you regarding this claim to confirm the outcome.
Should you require any assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Experience Administrator tried to contact you regarding this claim to confirm the outcome.
Should you require any assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Clientele Life's reply02 Jan 2020, 12:44
Official
Dear Philisiwe T,
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Experience Administrator tried to contact you regarding this claim to confirm the outcome.
Should you require any assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department
Thank you for raising your concerns and bringing this matter to our attention.
We confirm that our Claims Experience Administrator tried to contact you regarding this claim to confirm the outcome.
Should you require any assistance in this regard please feel free to contact us again.
Kind Regards
Claims Department