Lies told to make a sale

A few weeks ago I became in contact with clientele life for a funeral policy for myself and my partner plus extended family. I was more interested in covering my extended family. I was explained that my grandfather age 83 will be covered. I was also told my premium would be R488. 00 and that we all covered for R15 000. She didn't want to give more information and I explained I needed to documents to ensure this is what I was looking for I was explained that I needed to take the cover in order for me to receive the documents and if not happy there's a 21 day cancelation period so I agreed. This all happened between the 1st to the 9th July 2019

So I received my policy documents and started reading I then discovered my grandfather was not covered, there's two different premiums. R244 for myself and partner and for my extended family R488 this was not explained. I also discovered my extended family was only covered for different amounts.

I then called in last week Monday to cancel and I was told they have a cancelation policy and that they can't assist me. I asked for a Manger to call me back after I expressed my anger and rage regarding the sales lady and all her lies and asked if they could trace my call to listen to the lies I was told but no one got back to me.

They then had the nerve to send me an sms stating the premium will be going off this week.

I hate the fact that I was **** to and now I can't cancel the policy because they feel I owe them something