Tt
Tebogo tebogo.motsiri

1 reviews | Active since Sept 2026

11 Sept 2026, 08:52

Lies rude to me taki...

Lies rude to me taking my money difficult to refund me back

0
Replies (2)
Clientele Life
Clientele Life's reply11 Sept 2026, 10:14
Official
Dear Tebogo,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
 
Kindly note that your query has been escalated to the relevant department for investigation and we will be in contact to assist. 
 
Yours sincerely, 
 
Service Support
Clientèle Life
Clientele Life
Clientele Life's reply11 Sept 2026, 15:39
Official
Dear Tebogo ,
  
We confirm that we have made contact with you to provide feedback regarding the concerns raised. 
 
At the outset we would like to apologise for the unpleasant service you have received from us, as well as for the delay in paying the refund.  As per our telephonic discussion, we have explained our refunds process and confirmed that the refund will be paid today.  
 
It is unfortunate that you have decided to terminate our services, should you wish to continue with the policy we encourage you to urgently contact us and we will gladly welcome you back as a valued client. 
 
We trust you find this in order, however should you require any further assistance please feel free to contact us again. 
 
Yours sincerely, 
 
Maria Mokhuabane
Clientele Life
Service Support Specialist