NM
Nokuthula M
1 reviews | Active since Dec 2019
21 Mar 2021, 00:57
**** to get my details
Please deactivate the policy I never wanted it your consultant **** to get my details, I've mailed twice to cancel and no changes, if I wanted a policy you would've called me immediately now I want to cancel no response, you are ***** manipulative *******. Cancel now
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Replies (2)0
Replies (2)
Clientele Life's replyOfficial
23 Mar 2021, 09:13Dear Nokuthula M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply23 Mar 2021, 09:13
Official
Dear Nokuthula M,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
25 Mar 2021, 08:18Dear Nokuthula M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. As per telephonic discussion the neccessary feedback has been provided to you regarding your policy cancellation request.
Furthermore we have confirmed cancellation and the turnaround time for grace refund should the money be collected successfully from your bank account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Furthermore we have confirmed cancellation and the turnaround time for grace refund should the money be collected successfully from your bank account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Clientele Life's reply25 Mar 2021, 08:18
Official
Dear Nokuthula M, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint. As per telephonic discussion the neccessary feedback has been provided to you regarding your policy cancellation request.
Furthermore we have confirmed cancellation and the turnaround time for grace refund should the money be collected successfully from your bank account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life
Furthermore we have confirmed cancellation and the turnaround time for grace refund should the money be collected successfully from your bank account. I trust you find this in order and that your query has been resolved in an amicable manner. However, should you wish to contact us again please do not hesitate to do so.
Yours sincerely,
Siphesihle Rodolo
Service Support Specialist
Clientele Life