NM
Nonkululeko M
1 reviews | Active since Mar 2015
17 Mar 2015, 20:55
**** TO, AND NO HELP OFFERED
I've been with clientele for a year now been paying faithfullyy and consistently, so it happened that January I lost my job and had some financial mishaps but I still made sure I paid, this month march I missed a premium and unfortunatly my Aunt passed away- now I'm being told we are not covered because I missed one premium but when I took the policy I was told u lose cover aftr you missed three premiums<br> The funeral is saterday and I have nothing to provide for the funeral because I couldn't make 1 payment- and funny thing is I'm only hearing about it now but when. I took the policy I was told a different story
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Replies (1)Clientele Life's replyOfficial
18 Mar 2015, 08:43Hello Nkuli Masuku,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Shanitha Hanuman
Service Support - Supervisor
Clientele Life
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Shanitha Hanuman
Service Support - Supervisor
Clientele Life
Clientele Life's reply18 Mar 2015, 08:43
Official
Hello Nkuli Masuku,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Shanitha Hanuman
Service Support - Supervisor
Clientele Life
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Shanitha Hanuman
Service Support - Supervisor
Clientele Life
