PJ
Palesa J
1 reviews | Active since Dec 2016
28 Oct 2024, 12:28
Job loss affecting premium collections
Good day,
I am struggling to get an official to assist, I lost my job and will be having issues paying my funeral cover.
Helpful (0)
Replies (4)0
Replies (4)
Clientele Life's replyOfficial
28 Oct 2024, 12:39Dear Palesa J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply28 Oct 2024, 12:39
Official
Dear Palesa J,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
28 Oct 2024, 13:21Dear Palesa J,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
Clientele Life's reply28 Oct 2024, 13:21
Official
Dear Palesa J,
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
Our attempt to contact you on the numbers we have on record resulted in no success on even day..
Can you please provide us with an alternative number where you can be reached.
Kind regards,Vusumuzi DlaminiServices Recovery Specialist
PJ
Palesa J's updateReviewer Update
28 Oct 2024, 13:36*** and ***
I have no missed call rather an sms
Dear Client: we are unable to contact you regarding the outcome of CER771587. Please call Vusumuzi Dlamini on *** so we can update you. Thank you, Clientele Services. ***
I have no missed call rather an sms
Dear Client: we are unable to contact you regarding the outcome of CER771587. Please call Vusumuzi Dlamini on *** so we can update you. Thank you, Clientele Services. ***
PJ
Palesa J's update28 Oct 2024, 13:36
Reviewer Update
*** and ***
I have no missed call rather an sms
Dear Client: we are unable to contact you regarding the outcome of CER771587. Please call Vusumuzi Dlamini on *** so we can update you. Thank you, Clientele Services. ***
I have no missed call rather an sms
Dear Client: we are unable to contact you regarding the outcome of CER771587. Please call Vusumuzi Dlamini on *** so we can update you. Thank you, Clientele Services. ***
Clientele Life's replyOfficial
28 Oct 2024, 14:25 Dear Palesa J, As per our discussion, the necessary feedback has been provided on even day. Furthermore , I have sent you an email with our banking details and also sent a request to put your policy on a premium holiday for one month (November 2024) I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life
Clientele Life's reply28 Oct 2024, 14:25
Official
Dear Palesa J, As per our discussion, the necessary feedback has been provided on even day. Furthermore , I have sent you an email with our banking details and also sent a request to put your policy on a premium holiday for one month (November 2024) I trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so. Vusumuzi Dlamini Services Recovery Specialist Clientele Life