NM
Njabulo M

1 reviews | Active since Jul 2024

31 Jul 2024, 08:41

Jabulani Mall Clientele field workers ****med me clientele too my SRD SASSA grant 360 all gone im still so young to be stressed about such .I want my 360 which use to help at home for food

So recently i was approached by the clientele guys working at Jabulani mall .They explain i tell them im unemployed getting 350 SRD SASSA GRANT they say they just making a quote.Ohk we continue they ask for my account ask if the account is link to my number i say yes .Guy borrows my phone to punch his phone number i give him willingly .He says to do a voice note they just **** for the office so they see they working and not playing.I follow their instructions as is .My 350 grant comes through my Capitec clientele comes debit i cant evens reverse .I use that money as contribution towards food at home .Its also trending that too many people are ****med like this by these clientele field workers ..All im asking for is reverse my 360 back please.Im still too young to be stressed coming from not a so good family a student that m trying life out then clientele feels entitled ..I WANT MY MONEY TODAY

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Replies (2)
Clientele Life
Clientele Life's reply31 Jul 2024, 13:34
Official
Dear Njabulo M,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 

Lindiwe Mabizela
Service Support Team Leader 
Clientele Life 
Clientele Life
Clientele Life's reply06 Aug 2024, 15:30
Official
Dear Njabulo M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards 
Market Conduct