SM
Sebabatso M

1 reviews | Active since May 2024

27 May 2024, 11:39

J

Good morning On the 5 March 2024 I was at Roodekop Shopping centre on my way I meet those guys who were agents of clientele life they told me that clientele life is giving away rewards they just asked for my contacts number and Id number they told me to wait for a call that will confirm my reward. I am suprise now that money has been taken on my account without my concern I didn't make any agreement with them am surprise that clientele life has ****mers also when I try to call their consultant they said they can't assist me

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Replies (2)
Clientele Life
Clientele Life's reply27 May 2024, 12:43
Official
Dear  Sebabatso M,
 
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
     
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
              
Yours sincerely, 
Lindiwe Mabizela
Service Support Team Leader 
Clientele Life 
Clientele Life
Clientele Life's reply28 May 2024, 08:40
Official
Dear  Sebabatso M, 

Thank you for raising your concerns and bringing this matter to our attention. 

We confirm that our Market Conduct department has investigated the contents of your complaint and that one of our investigators has been in contact with you to provide the necessary feedback. 

We trust you find this in order and that this matter has been resolved to your satisfaction.  Should you require further assistance please feel free to contact us. 

Regards Market Conduct