M
Marlene

1 reviews | Active since Apr 2026

15 Apr 2026, 08:51

I've tried for month...

I've tried for months to get in contact with a consultant

0
Replies (2)
Clientele Life
Clientele Life's reply15 Apr 2026, 09:20
Official
Dear Marlene,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist. 

Yours sincerely, 

Market Conduct
Clientele Life
Clientele Life's reply16 Apr 2026, 10:02
Official
Dear  Marlene M,  Thank you for raising your concerns and affording us the opportunity to resolve them.  We confirm that we made contact with you to provide feedback and a way forward regarding the concerns raised.  Furthermore, we would like to thank you for the feedback provided to us. We highly appreciate it and value your input with regard to the quality of our service.  Unfortunately, you have decided to terminate our services. Should you wish to continue with the policy, we encourage you to urgently contact us, and we will gladly welcome you back as a valued client.  We trust you find this in order; however, should you require any further assistance, please feel free to contact us again.  Yours sincerely,  Judith Mboweni Service Support Specialist Clientele Life