C
Charne

1 reviews | Active since Oct 2025

21 Oct 2025, 10:51

I've been struggling...

I've been struggling to get my claim from them, they keep telling me I should wait for 8 days, when it's time for payout they tell me a different story.

0
Replies (2)
Clientele Life
Clientele Life's reply21 Oct 2025, 10:58
Official
Dear Charne,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 

Clientele Life
Clientele Life's reply21 Oct 2025, 13:01
Official
 Dear Charne,  At the outset I would like to apologize for the inconvenience caused regarding  the concerns raised.  As per our  discussion, the necessary feedback has been provided on even day in connection with an encashment from your investment policy.  Furthermore , I have confirmed to have received the last document needed to process your request and that funds will be available in your account today and latest being tomorrow mid-day.  I  trust you find this in order and that your query has been resolved . However, should you wish to contact us again please do not hesitate to do so.  Vusumuzi Dlamini Services Recovery Specialist Clientele Life