T
Tsepo

1 reviews | Active since Oct 2025

01 Oct 2025, 10:48

It's sucks I've been...

It's sucks I've been waiting for almost 4hours to respond to me

0
Replies (2)
Clientele Life
Clientele Life's reply01 Oct 2025, 10:51
Official
Dear Tsepo,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely, 

Market Conduct 
 
Clientele Life
Clientele Life's reply01 Oct 2025, 15:54
Official
Dear Tsepo,

We confirm that we made contact with you to provide feedback regarding the concerns raised.

At the outset, we would like to apologize for the delay and inconvenience you may have experienced.  As per our telephonic discussion, we that we need your encashment documents to assist further with your query.

We trust you find this in order, however, should you require any further assistance please feel free to contact us again.

Yours sincerely,

Lindokuhle Nhlengethwa
Service Support Specialist 
Clientele Life