BB
Barbra Barbara.mfusi
1 reviews | Active since Feb 2026
05 Jun 2026, 06:56
It's been more than ...
It's been more than 22 days and still not receiving money from policy claim ***
Helpful (0)
Replies (2)0
Replies (2)
Clientele Life's replyOfficial
05 Jun 2026, 07:05Dear Barbra B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's reply05 Jun 2026, 07:05
Official
Dear Barbra B,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
05 Jun 2026, 13:33Dear Barbra ,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to take this opportunity to apologize for any inconvenience experienced.
We acknowledge that the delay in payment of your encashment was caused by meticulous internal processes- considering the amount being encashed. This is an oversight on our part however we are working on making the process more seamless for your convenience. Please be informed that the payment is underway and it will reflect on your end within the next 12 hours.
We sincerely apologize for the unpleasant experience you have had with us.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Recovery Specialist
Clientele Life
Clientele Life's reply05 Jun 2026, 13:33
Official
Dear Barbra ,
We hereby confirm that we have made contact with you to provide feedback regarding the concerns raised.
At the outset, we would like to take this opportunity to apologize for any inconvenience experienced.
We acknowledge that the delay in payment of your encashment was caused by meticulous internal processes- considering the amount being encashed. This is an oversight on our part however we are working on making the process more seamless for your convenience. Please be informed that the payment is underway and it will reflect on your end within the next 12 hours.
We sincerely apologize for the unpleasant experience you have had with us.
We trust you find this in order, however, should you require any further assistance please feel free to contact us again.
Yours sincerely,
Maria Mokhuabane
Service Recovery Specialist
Clientele Life