It was difficult to ...

Dear  Phumudzo M,

We appreciate you taking the time to tell us about your experience.
 
According to our records, one of our experts eventually helped you change member details.

We trust that you find the above in order; however, please feel free to contact us again should you require any further assistance.  Yours Sincerely 
Lindiwe Mabizela
Service Support Team Leader
Clientele Life