S
Sipho
1 reviews | Active since Apr 2026
17 Apr 2026, 10:11
It takes a very long...
It takes a very longtime to pay someone's claim bcz my was just an ID I made a claim on the 31 of March till today I'm told of an unclera ID copy I sent the same it suddenly became clear I think that very much unfair some of us don't do claims for fun I upgraded the existing policy bcz I urgently needed the cash to my surprise I'm still holding in there for onothe 48 hours of Wich that is very much unfairzby the way thank You
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Clientele Life's replyOfficial
17 Apr 2026, 10:17Dear Sipho
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's reply17 Apr 2026, 10:17
Official
Dear Sipho
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Market Conduct
Clientele Life's replyOfficial
17 Apr 2026, 15:44Dear Sipho, We confirm that we made contact with you to assist and provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced. Kindly note that your encashment request is currently on sent for payment status in order for the funds to be paid, we further confirm that funds will reflect in to your bank account within 24 to 48 hours. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life
Clientele Life's reply17 Apr 2026, 15:44
Official
Dear Sipho, We confirm that we made contact with you to assist and provide feedback regarding the concerns raised. At the outset, we would like to apologize for the inconvenience you may have experienced. Kindly note that your encashment request is currently on sent for payment status in order for the funds to be paid, we further confirm that funds will reflect in to your bank account within 24 to 48 hours. We trust you find this in order, however should you require any further assistance please feel free to contact us again. Yours sincerely, Nonhlanhla NgwenyaService Support Specialist Clientele Life