NH
Nwabisa H
1 reviews | Active since Dec 2018
08 Aug 2019, 02:21
Is "the lasting dignity plan" a *****?
My father took out a policy with this company in 09/04/97 and after paying for years, this week when it was time to claim they say they can't find his documents in their system. They have been debiting all these years. The funeral is next weekend. "The lasting dignity plan" has caused nothing but stress and turmoil to my family "in our time of need". Can someone advise us on how to go about this matter
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Replies (2)
Clientele Life's replyOfficial
08 Aug 2019, 08:52 Dear Nwabisa H ,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's reply08 Aug 2019, 08:52
Official
Dear Nwabisa H ,
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist further with the matter.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life's replyOfficial
18 Sept 2019, 12:15Dear Nwabisa H
Kindly note that the complaint lodged was received and the contents noted regarding the concerns raised on your Lasting Dignity Plan. Mr Antony was contacted on 08/08/2019 and also provided us with correct information for us to process the claim. The matter was resolved in an amicable manner and the complainant confirmed to have been satisfied with the way his matter was handled. Yours sincerely, Vusumuzi DlaminiClientele Life Insurance
Kindly note that the complaint lodged was received and the contents noted regarding the concerns raised on your Lasting Dignity Plan. Mr Antony was contacted on 08/08/2019 and also provided us with correct information for us to process the claim. The matter was resolved in an amicable manner and the complainant confirmed to have been satisfied with the way his matter was handled. Yours sincerely, Vusumuzi DlaminiClientele Life Insurance
Clientele Life's reply18 Sept 2019, 12:15
Official
Dear Nwabisa H
Kindly note that the complaint lodged was received and the contents noted regarding the concerns raised on your Lasting Dignity Plan. Mr Antony was contacted on 08/08/2019 and also provided us with correct information for us to process the claim. The matter was resolved in an amicable manner and the complainant confirmed to have been satisfied with the way his matter was handled. Yours sincerely, Vusumuzi DlaminiClientele Life Insurance
Kindly note that the complaint lodged was received and the contents noted regarding the concerns raised on your Lasting Dignity Plan. Mr Antony was contacted on 08/08/2019 and also provided us with correct information for us to process the claim. The matter was resolved in an amicable manner and the complainant confirmed to have been satisfied with the way his matter was handled. Yours sincerely, Vusumuzi DlaminiClientele Life Insurance