EV
Eugene V

1 reviews | Active since Apr 2020

29 Sept 2025, 10:02

Irritating calls from Clientele

Not once have I asked to be contacted by Clientele nor have I ever given permission for my information to be shared with Clientele, yet I am harrassed by calls from them. I have asked on record (as their calls are recorded) to not be contacted again and have even spoken to supervisors and managers to have the calls stopped. Yet I more than often have to listen to some robotic voice trying to sell me insurance of whichever type. I have insurance, should I die my wife will be able to pay for a lovely send-off and continue living rather comfortably afterwards. I DO NOT NEED NOR REQUIRE FURTHER INSURANCE. These calls only send my already rather temperamental blood pressure skyward. Dear Clientele, remove my name and number from any and all of your clearly ill-gotten lists, I am not in the least interested in acquiring any type of insurance from you. I have more than adequate funeral cover. I have more than adequate life cover. I already have a very accomplished lawyer so I do not need legal cover. My phone number is to be used ONLY by my architectural clients, my wife, really close friends and family. NOT by Clientele attempting to hawk policies. I assume and accept that you find this in order. Stop harrassing and just plain irritating me and wasting my time. Should you require further information you are welcome to comment here so that you can put a stop to your unwanted calls.

0
Replies (2)
Clientele Life
Clientele Life's reply29 Sept 2025, 10:05
Official
Dear Eugene V,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation, and we will be in contact to assist. 

Yours sincerely,

Market Conduct 

Best regards,

Clientele Life
Clientele Life's reply30 Sept 2025, 14:41
Official
Dear Eugene V,

We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so.  Accordingly and although we are truly saddened to note your request to no longer be contacted by our office for marketing purposes, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever.  We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.  Regards,  Market Conduct 


Best regards,