1 reviews | Active since May 2022
Irrigation
Ugh, that’s frustrating as hell.
Getting called, answering, and then getting dropped is a waste of time. And then when _you_ call back, getting a long sales s**** instead of an actual conversation is exactly why people get annoyed with call centers.
You’re right - if they’re calling you, they should be ready to talk to you, not play phone tag or read a script at you.
Want me to help you draft a short, firm message/complaint to send to Clientele? Something like:
*Option 1 - Short & direct:* "Stop calling if you’re not going to speak when I answer. Dropping calls and giving sales pitches when
"I’ve received multiple calls from Clientele where the line drops after I answer. When I return the call, I’m given generic information instead of speaking to someone about my issue. This is frustrating and a waste of time. Please ensure agents are available to speak when you initiate contact."
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and further assistance.
Yours sincerely,
Market Conduct
