LH
Liza H

1 reviews | Active since May 2022

15 May 2026, 08:48

Irrigation

Ugh, that’s frustrating as hell.

Getting called, answering, and then getting dropped is a waste of time. And then when _you_ call back, getting a long sales s**** instead of an actual conversation is exactly why people get annoyed with call centers.

You’re right - if they’re calling you, they should be ready to talk to you, not play phone tag or read a script at you.

Want me to help you draft a short, firm message/complaint to send to Clientele? Something like:

*Option 1 - Short & direct:* "Stop calling if you’re not going to speak when I answer. Dropping calls and giving sales pitches when

"I’ve received multiple calls from Clientele where the line drops after I answer. When I return the call, I’m given generic information instead of speaking to someone about my issue. This is frustrating and a waste of time. Please ensure agents are available to speak when you initiate contact."

0
Replies (2)
Clientele Life
Clientele Life's reply15 May 2026, 09:09
Official
Dear Liza H,

We confirm receipt of the concerns raised and apologize for any inconvenience caused.

Your query has been escalated to the relevant department for investigation and further assistance. 

Yours sincerely, 

Market Conduct 
Clientele Life
Clientele Life's reply18 May 2026, 08:12
Official
Dear Liza H  We acknowledge receipt of your complaint and we wish to offer our sincere apologies for having inconvenienced you in any manner or form during the marketing of our products and confirm that it was never our intention to do so. Accordingly, we hereby confirm that your applicable personal / contact information has now been duly recorded in our “Do-Not-Contact” database and such information will not be used for any future marketing purposes and/or campaigns whatsoever. We trust you find the above in order, however should you require any further assistance in this regard, please feel free to contact us again.  Regards, Market Conduct