MC
Marothi C
1 reviews | Active since Jun 2022
15 Aug 2023, 12:06
******* into taking out policy
I was ******* into taking policy by agents please cancel my policy. Id number ***. Dont take money from account please. Policy number ***. Cancel cancel dont take my money i dont want cover
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Replies (2)
Clientele Life's replyOfficial
15 Aug 2023, 15:24Dear Marothi C
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply15 Aug 2023, 15:24
Official
Dear Marothi C
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's replyOfficial
16 Aug 2023, 15:50Dear Marothi C
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephone discussion, we confirmed that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephone discussion, we confirmed that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
Clientele Life's reply16 Aug 2023, 15:50
Official
Dear Marothi C
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephone discussion, we confirmed that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct
We hereby acknowledge receipt of your complaint, thank you for bringing this matter to our attention.
As per our telephone discussion, we confirmed that the policy has been cancelled.
The policy was still within a Cooling off period and the refund process was explained to you by our Client Services department. We trust you find this in order, however, should you wish to contact us again please do not hesitate to do so. Kind Regards,
Market Conduct