Insurance claim not paid yet.

If I can give them n 0 rating I would, where did you hear a claim takes more then 48hours to be assessed, no communication to what is happening or outstanding, you must constantly phone to know what's happening, all you hear we are sorry all the time and no solution to the problem, but when they promoting their policy to sell to the people, you hear all the good things, we pay out in 24 to 48hours, but with my experience none of them are true, it's so disgusting wouldn't recommend anyone to join them at all, my main concern, communication with your clients, but the client must phone every time, was not a problem deducting the money but now it's a problem paying the client, we don't ask for someone to die these things happen all over the world and every day, so not happy with this service, had to borrow money for the funeral and these people need to be paid, they don't even care about that, it's like a broken record hearing we sorry for your loss ftf