SO
Stuart O
1 reviews | Active since Aug 2009
12 Jun 2021, 11:55
Insessent spam calls
If I could give zero stars I would. Calling me completely against the law as I never opted into this marketing. I have been called multiple times per day for the last 3 weeks, thanks to Truecaller I know when spam is coming through so the calls were ignored. The final straw was calling me on a Saturday morning to tell me that you will call me on Monday with more information about your products! For your sake you better hope the sales agent removes my contact details as I requested or I will be approaching the information regulator come 1 July
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Replies (2)
Clientele Life's replyOfficial
14 Jun 2021, 10:09Dear Stuart O
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's reply14 Jun 2021, 10:09
Official
Dear Stuart O
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
We confirm receipt of the concerns raised.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.
Yours sincerely,
Shanitha Hanuman
Service Support Supervisor
Clientele Life
Clientele Life's replyOfficial
14 Jun 2021, 17:33Dear Stuart O, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
Clientele Life's reply14 Jun 2021, 17:33
Official
Dear Stuart O, We thank you for escalating your concerns to us and allowing us the opportunity to address your complaint.
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life
We confirm that all our data is received from external suppliers. This data is sourced through multiple channels, namely, Credit Bureaus, Public Domain Information, and Data Acquisitions.
We have since requested for your details to be removed from our database and would like to take this opportunity to apologize for any inconvenience caused in this regard.
Furthermore, it is important to note that other companies who receive their information through the same channels may have your details and you could still be contacted for other promotional campaigns. Therefore, to prevent the same from happening in the future, please ensure that your information is listed on the 'Do Not Contact' list.
It is important to note that all our suppliers must adhere to national legislation and their data is checked against the national 'Do Not Contact' list hosted by the DMA. More information on this can be found at www.dmasa.org We trust you find this in order, however, should you require any further assistance please feel free to contact us again. Yours sincerely,
Lindiwe Mabizela
Service Support Specialist
Clientele Life