WW
Warren W
1 reviews | Active since Jul 2024
29 Jul 2024, 10:29
*****ing Money out of people account with no permission. This is the next VBS ****
For the last three months Clientele has been drawing and unsolicited amount of R550 out of my account. I have called a number of times asking them to stop this action. I have NEVER signed up to any Clientele insurance I have my own insurance coverage. This is a huge **** and I am not the only one. The bank refunded the first month but not the second I have now had to claise my bank account to stop this **** from continuing. This is the next VBS ****.
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Replies (2)
Clientele Life's replyOfficial
29 Jul 2024, 14:07Dear Warren W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's reply29 Jul 2024, 14:07
Official
Dear Warren W,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
We confirm receipt of the concerns raised and apologize for any inconvenience caused.
Your query has been escalated to the relevant department for investigation and we will be in contact to assist.
Yours sincerely,
Lindiwe Mabizela
Service Support Team Leader
Clientele Life
Clientele Life's replyOfficial
31 Jul 2024, 12:02Dear Warren W,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that we have attempted to contact you in order to obtain more information to further the investigation.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards
Market Conduct
Clientele Life's reply31 Jul 2024, 12:02
Official
Dear Warren W,
Thank you for raising your concerns and bringing this matter to our attention.
Please note that we have attempted to contact you in order to obtain more information to further the investigation.
Please provide us with an alternative number or alternatively call the number which was sent to your cell phone via SMS.
We trust you find this in order.
Regards
Market Conduct