*****ing from a pensioner

The people at Carnivall mall pry on old people. They convinced my pensioner mom to take this perks rewards with a lot of rewards. She wanted to come the next day with me cause she wasnt aure but they **** to her and told her that they won't be here the following. We tries to cancel but without fail eventually on 29 August we send a email to cancel and called and we've been referred to the app. Since 3 October we ve been trying to cancel the number you dial refers you ro the app and it's a pensioner. Very sad what they are doing to a poor pensioner. She had to buy airtime everytime to call