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jaanenee N
1 reviews | Active since Feb 2014
02 Oct 2015, 09:39
incorrect debit
Since my hellopeter report on the 30th of june 2015. I still haven't received my money back for Clientele's incorrect debit of R250. I only received a phone call from 1 of the consultants at Clientele saying that within the week(first week July) I should get my money back, we in October now & still I haven't received anything from Clientele.
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Clientele Life's replyOfficial
02 Oct 2015, 09:57Hello JAISHREEE,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,
Clientele Life's reply02 Oct 2015, 09:57
Official
Hello JAISHREEE,
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Thank you for raising your concerns with us.
Your query has been escalated to the relevant department for investigation and we will be in contact shortly.
Your sincerely,
Benita Steyn
Service Recovery Specialist
Best regards,