BR
Beulah R

1 reviews | Active since Feb 2017

21 Aug 2017, 14:33

*********** service!!!!

Good afternoon

Yes me complaining about Clientele Life - Hospital plan AGAIN!! Just last month they paid me back my money for accidentally deducting the money off my account AGAIN as my plan was cancelled previously 3 times!. As soon as money went into my account on Friday 18/8/2017 the freaken money was deducted off account AGAIN. This is absolute **********

How difficult can it be to cancel this plan, and how many times must I spend R50 airtime to phone these people to cancel this plan???

I spoke to Sunette lady and she promised me over the phone this plan is cancelled but look at this now.......

I think i'm going to see my lawyer now to sort this out, this is useless people!!!

Your gona pay the money back AGAIN!!

Thanks for nothing Wayne ********** 088

0
Replies (1)
Clientele Life
Clientele Life's reply21 Aug 2017, 14:48
Official

Thank you for raising your concerns with us.

Your query has been escalated to the relevant department for investigation and we will be in contact to assist you further with the matter.

Yours sincerely,

Benita Steyn

Service Recovery Specialist

Best regards,